For questions regarding the FEMA Flood Map Service Center (MSC) website or other flood mapping-related questions, please visit our self-service options or contact a Map Specialist with the FEMA Map Information eXchange (FMIX).

Self Service

Contact a Map Specialist

  • 1-(877) FEMA MAP (1-877-336-2627)
  • Hours of Operation: Monday through Friday, 8:00 am to 6:30 pm Eastern Time (ET)
  • Email:
  • Try our Live Chat Service, available 9:00 am to 5:00 pm EST. Click below to start chatting now.

    Live Chat Open

Flood Insurance Questions

For questions about flood insurance or the National Flood Insurance Program (NFIP), please contact the NFIP Help Center at 1-800-427-4661 or visit

For a comprehensive list of FEMA contact information, including Disaster Assistance, please visit the FEMA Website.

Would you like to receive Map Service Center announcements via email?

FEMA provides a free email service that sends out notifications when new information is available about a selected topic. This service allows users to select one or more topic-specific channels such as Map Service Center, Flood Hazard Mapping or Hazus through which they will receive notices. To get started, please visit the FEMA Email Subscriptions page.