FEMA Mapping and Insurance eXchange Phone Line Down
The Federal Emergency Management Agency Mapping and Insurance eXchange is currently impacted by an outage and call lines are temporarily closed. The Federal Emergency Management Agency is working to resolve the issue as quickly as possible. Customers can still reach the Federal Emergency Management Agency Mapping and Insurance eXchange using the chat function or email during this phone outage. They can be reached via email at (fema-fmix@fema.dhs.gov) or through live chat at https://floodmaps.fema.gov/fhm/fmx_main.html

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About Flood Map Service Center

The FEMA Flood Map Service Center (MSC) is the official public source for flood hazard information produced in support of the National Flood Insurance Program (NFIP). Use the MSC to find your official flood map, access a range of other flood hazard products, and take advantage of tools for better understanding flood risk.

FEMA flood maps are continually updated through a variety of processes. Effective information that you download or print from this site may change or become superseded by new maps over time. For additional information, please see the Flood Hazard Mapping Updates Overview Fact Sheet

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